{"id":9542,"date":"2024-11-18T08:55:19","date_gmt":"2024-11-18T01:55:19","guid":{"rendered":"https:\/\/hoaviet247.com\/?page_id=9542"},"modified":"2024-12-02T11:40:13","modified_gmt":"2024-12-02T04:40:13","slug":"cac-dieu-khoan-va-quy-dinh-can-biet","status":"publish","type":"page","link":"https:\/\/hoaviet247.com\/cac-dieu-khoan-va-quy-dinh-can-biet","title":{"rendered":"C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Danh m\u1ee5c b\u00e0i vi\u1ebft<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/hoaviet247.com\/cac-dieu-khoan-va-quy-dinh-can-biet\/#Cac_Dieu_Khoan_Va_Quy_Dinh_Can_Biet\" >C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/hoaviet247.com\/cac-dieu-khoan-va-quy-dinh-can-biet\/#Huy_don_hang\" >H\u1ee7y \u0111\u01a1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/hoaviet247.com\/cac-dieu-khoan-va-quy-dinh-can-biet\/#Thay_doi_don_hang\" >Thay \u0111\u1ed5i \u0111\u01a1n h\u00e0ng<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Cac_Dieu_Khoan_Va_Quy_Dinh_Can_Biet\"><\/span><b>C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nh\u1eefng B\u1ed5 Sung M\u1edbi So V\u1edbi Phi\u00ean B\u1ea3n 5.0.20221001<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ed5 sung c\u00e1c ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u00e3i v\u00e0 chi\u1ebft kh\u1ea5u \u0111\u1eb7c bi\u1ec7t d\u00e0nh ri\u00eang cho th\u00e0nh vi\u00ean.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ed5 sung quy \u0111\u1ecbnh x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ch\u00ednh th\u1ee9c v\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u1ee7a giao d\u1ecbch.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">C\u00e1c \u0111i\u1ec1u kho\u1ea3n sau \u0111\u00e2y quy \u0111\u1ecbnh r\u00f5 th\u1ecfa thu\u1eadn gi\u1eefa c\u00e1c b\u00ean li\u00ean quan, bao g\u1ed3m:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f4ng Ty TNHH Th\u01b0\u01a1ng M\u1ea1i D\u1ecbch V\u1ee5 Haena House (sau \u0111\u00e2y g\u1ecdi t\u1eaft l\u00e0 Hoa Vi\u1ec7t 247), ch\u1ee7 s\u1edf h\u1eefu ch\u00ednh th\u1ee9c c\u1ee7a website <\/span><a href=\"https:\/\/hoaviet247.com\/\"><span style=\"font-weight: 400;\">https:\/\/hoaviet247.com\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua h\u00e0ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u00e3 hi\u1ec3u v\u00e0 ch\u1ea5p nh\u1eadn v\u00f4 \u0111i\u1ec1u ki\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong &#8220;C\u00e1c \u0110i\u1ec1u Kho\u1ea3n Mua H\u00e0ng&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To\u00e0n b\u1ed9 n\u1ed9i dung tr\u00ean c\u00e1c website, bao g\u1ed3m b\u00e0i vi\u1ebft, h\u00ecnh \u1ea3nh, v\u00e0 thi\u1ebft k\u1ebf quy tr\u00ecnh, \u0111\u1ec1u thu\u1ed9c quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a C\u00f4ng Ty TM&amp;DV Haena House. M\u1ecdi h\u00e0nh vi sao ch\u00e9p ho\u1eb7c chia s\u1ebb n\u1ed9i dung cho m\u1ee5c \u0111\u00edch th\u01b0\u01a1ng m\u1ea1i \u0111\u1ec1u b\u1ecb nghi\u00eam c\u1ea5m n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ea5p thu\u1eadn b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a c\u00f4ng ty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng l\u00e0 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n \u0111\u1eb7t h\u00e0ng tr\u1ef1c tuy\u1ebfn th\u00f4ng qua c\u00e1c trang web thu\u1ed9c quy\u1ec1n s\u1edf h\u1eefu c\u1ee7a c\u00f4ng ty ho\u1eb7c qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 kh\u00e1c (\u0111i\u1ec7n tho\u1ea1i, email, fanpage). Sau khi th\u1ef1c hi\u1ec7n giao d\u1ecbch mua h\u00e0ng th\u00e0nh c\u00f4ng, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cKh\u00e1ch mua h\u00e0ng\u201d, \u0111\u1ed3ng th\u1eddi ch\u1ea5p nh\u1eadn c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 theo quy \u0111\u1ecbnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ecdi y\u00eau c\u1ea7u \u0111\u1eb7t mua h\u00e0ng qua https:\/\/hoaviet247.com\/ ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1c \u0111\u1ec1u \u0111\u01b0\u1ee3c hi\u1ec3u r\u1eb1ng kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi to\u00e0n b\u1ed9 c\u00e1c \u0111i\u1ec1u kho\u1ea3n trong &#8220;C\u00e1c \u0110i\u1ec1u Kho\u1ea3n Mua H\u00e0ng&#8221;. S\u1ef1 \u0111\u1ed3ng \u00fd n\u00e0y kh\u00f4ng y\u00eau c\u1ea7u ph\u1ea3i c\u00f3 ch\u1eef k\u00fd tay c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0 tham kh\u1ea3o n\u1ed9i dung &#8220;C\u00e1c \u0110i\u1ec1u Kho\u1ea3n Mua H\u00e0ng&#8221; b\u1ea5t c\u1ee9 l\u00fac n\u00e0o tr\u00ean trang web. C\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c \u00e1p d\u1ee5ng khi c\u00f3 b\u1ea5t k\u1ef3 n\u1ed9i dung ho\u1eb7c t\u00e0i li\u1ec7u n\u00e0o m\u00e2u thu\u1eabn.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean ch\u00fang t\u00f4i x\u00e1c nh\u1eadn l\u1ea1i nh\u1eb1m \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c. C\u00e1c th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh giao d\u1ecbch v\u00e0 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 1 \u2013 M\u1ee4C TI\u00caU \u00c1P D\u1ee4NG<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u0110i\u1ec1u \u0111\u1ea7u ti\u00ean khi nh\u1eafc \u0111\u1ebfn m\u1ee5c ti\u00eau \u00e1p d\u1ee5ng \u0111\u00f3 ch\u00ednh l\u00e0 quy \u0111\u1ecbnh trong \u201cC\u00e1c \u0110i\u1ec1u Kho\u1ea3n Mua H\u00e0ng\u201d \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng mua b\u00e1n h\u00e0ng tr\u00ean website ch\u00ednh th\u1ee9c c\u1ee7a c\u00f4ng ty ho\u1eb7c qua \u0111\u01b0\u1eddng d\u00e2y \u0111i\u1ec7n tho\u1ea1i. Vi\u1ec7c kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n \u0111\u1eb7t mua h\u00e0ng \u0111\u01b0\u1ee3c hi\u1ec3u r\u00f5 r\u00e0ng l\u00e0 \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u00e0 cam k\u1ebft tu\u00e2n th\u1ee7 nh\u1eefng \u0111i\u1ec1u kho\u1ea3n n\u00e0y m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 \u0111i\u1ec1u ki\u1ec7n n\u00e0o k\u00e8m theo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u1ea5t c\u1ea3 th\u00f4ng tin \u0111\u0103ng k\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean trang web s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 r\u00e0 so\u00e1t v\u00e0 x\u00e1c nh\u1eadn cam k\u1ebft mua b\u00e1n. \u0110\u00e2y l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a giao d\u1ecbch.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ng\u01b0\u1ee3c l\u1ea1i, m\u1ecdi y\u00eau c\u1ea7u ho\u1eb7c \u0111\u1ec1 xu\u1ea5t kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t b\u1edfi c\u00f4ng ty s\u1ebd kh\u00f4ng mang gi\u00e1 tr\u1ecb ph\u00e1p l\u00fd. C\u00f4ng ty ch\u00fang t\u00f4i b\u1ea3o l\u01b0u quy\u1ec1n thay \u0111\u1ed5i n\u1ed9i dung c\u00e1c \u0111i\u1ec1u kho\u1ea3n b\u1ea5t k\u1ef3 l\u00fac n\u00e0o. Do \u0111\u00f3, ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean xem l\u1ea1i c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u00ean trang web \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u1eafm r\u00f5 m\u1eddi thay \u0111\u1ed5i.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 2 \u2013 TRUY C\u1eacP TRANG WEB<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i xin l\u01b0u \u00fd m\u1ed9t s\u1ed1 quy \u0111\u1ecbnh d\u00e0nh cho kh\u00e1ch h\u00e0ng khi truy c\u1eadp trang web c\u1ee7a ch\u00fang t\u00f4i:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u1ec7c s\u1eed d\u1ee5ng v\u00e0 t\u1ea3i xu\u1ed1ng th\u00f4ng tin t\u1eeb trang web ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p th\u1ef1c hi\u1ec7n v\u00ec m\u1ee5c \u0111\u00edch c\u00e1 nh\u00e2n, kh\u00f4ng ph\u1ee5c v\u1ee5 cho ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i, v\u00e0 ch\u1ec9 trong th\u1eddi gian gi\u1edbi h\u1ea1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng sao ch\u00e9p ho\u1eb7c chia s\u1ebb n\u1ed9i dung trang web c\u1ee7a ch\u00fang t\u00f4i tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng ho\u1eb7c trang web kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ecdi h\u00e0nh vi sao ch\u00e9p, s\u1eed d\u1ee5ng, thay \u0111\u1ed5i, di chuy\u1ec3n, tr\u00edch d\u1eabn, thay th\u1ebf ho\u1eb7c ph\u00e1t t\u00e1n d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o, d\u00f9 l\u00e0 tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp, \u0111\u1ed1i v\u1edbi to\u00e0n b\u1ed9 ho\u1eb7c t\u1eebng ph\u1ea7n (bao g\u1ed3m h\u00ecnh \u1ea3nh, n\u1ed9i dung, t\u00ean, bi\u1ec3u tr\u01b0ng, bi\u1ec3u t\u01b0\u1ee3ng) c\u1ee7a trang web v\u00e0 c\u00f4ng ty \u0111\u1ec1u b\u1ecb c\u1ea5m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng n\u00ean th\u00f4ng b\u00e1o ngay cho ch\u00fang t\u00f4i khi ph\u00e1t hi\u1ec7n b\u1ea5t k\u1ef3 vi ph\u1ea1m n\u00e0o \u0111\u1ec3 ch\u00fang t\u00f4i c\u00f3 bi\u1ec7n ph\u00e1p x\u1eed l\u00fd nhanh ch\u00f3ng, nh\u1eb1m b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 cho kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c tu\u00e2n th\u1ee7 nh\u1eefng quy \u0111\u1ecbnh n\u00e0y l\u00e0 \u0111i\u1ec1u ki\u1ec7n b\u1eaft bu\u1ed9c gi\u00fap \u0111\u1ea3m b\u1ea3o s\u1ef1 an to\u00e0n v\u00e0 uy t\u00edn c\u1ee7a trang web c\u0169ng nh\u01b0 quy\u1ec1n l\u1ee3i c\u1ee7a c\u00e1c b\u00ean.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 3 \u2013 \u0110\u1eb6T MUA H\u00c0NG<\/b><\/p>\n<p><span style=\"font-weight: 400;\">3.1. T\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m hi\u1ec3n th\u1ecb tr\u00ean website v\u1edbi m\u1ee9c gi\u00e1 kh\u00e1c 0\u0111 l\u00e0 nh\u1eefng m\u1eb7t h\u00e0ng m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t mua. C\u00e1c s\u1ea3n ph\u1ea9m c\u00f3 gi\u00e1 0\u0111 s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c ch\u00ednh th\u1ee9c b\u00e1n ra khi c\u00f3 s\u1ef1 x\u00e1c nh\u1eadn t\u1eeb ph\u00eda ch\u00fang t\u00f4i qua li\u00ean l\u1ea1c tr\u1ef1c ti\u1ebfp v\u00e0 c\u1eadp nh\u1eadt gi\u00e1 m\u1edbi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.2. Hi\u1ec7n t\u1ea1i, ch\u00fang t\u00f4i ch\u1ec9 nh\u1eadn \u0111\u01a1n h\u00e0ng trong c\u00e1c khu v\u1ef1c \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website. M\u1ed9t s\u1ed1 khu v\u1ef1c d\u00f9 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean trang web nh\u01b0ng c\u00f3 th\u1ec3 b\u1ecb t\u1eeb ch\u1ed1i giao h\u00e0ng v\u00e0 ho\u00e0n l\u1ea1i 100% s\u1ed1 ti\u1ec1n \u0111\u00e3 thanh to\u00e1n trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n giao d\u1ecbch.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.3. Kh\u00e1ch h\u00e0ng c\u1ea7n ho\u00e0n t\u1ea5t c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t h\u00e0ng m\u00e0 website ho\u1eb7c nh\u00e2n vi\u00ean cung c\u1ea5p. Sau khi \u0111\u1eb7t mua, ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 x\u00e1c nh\u1eadn th\u00f4ng tin giao d\u1ecbch v\u00e0 th\u1eddi gian giao h\u00e0ng. To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c ghi \u00e2m \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o minh b\u1ea1ch trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh khi\u1ebfu n\u1ea1i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.4. Th\u00f4ng tin kh\u00e1ch h\u00e0ng cung c\u1ea5p s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 giao h\u00e0ng. Do \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7. Trong tr\u01b0\u1eddng h\u1ee3p th\u00f4ng tin kh\u00f4ng \u0111\u00fang ho\u1eb7c thi\u1ebfu s\u00f3t, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi nh\u1eefng h\u1eadu qu\u1ea3 ph\u00e1t sinh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.5. Ch\u00fang t\u00f4i b\u1ea3o l\u01b0u qy\u1ec1n t\u1ea1m ng\u01b0ng, h\u1ee7y ho\u1eb7c t\u1eeb ch\u1ed1i c\u00e1c \u0111\u01a1n h\u00e0ng c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn ho\u1eb7c v\u1ea5n \u0111\u1ec1 v\u1ec1 th\u00f4ng tin cung c\u1ea5p, thanh to\u00e1n t\u1eeb c\u00e1c giao d\u1ecbch tr\u01b0\u1edbc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.6. Kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u01b0\u1edbc c\u00e1c h\u1eadu qu\u1ea3 n\u1ebfu c\u00f3 vi\u1ec7c cung c\u1ea5p th\u00f4ng tin sai l\u1ec7ch trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n tr\u00ean trang web.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3.7. \u0110\u01a1n h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u00e3 x\u00e1c nh\u1eadn khi tr\u1ea1ng th\u00e1i \u0111\u01a1n chuy\u1ec3n sang m\u1ee5c \u201cX\u00e1c nh\u1eadn\u201d ho\u1eb7c \u201cConfirm\u201d tr\u00ean c\u00e1c c\u00f4ng c\u1ee5 theo d\u00f5i \u0111\u01a1n h\u00e0ng tr\u00ean website. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ki\u1ec3m tra t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng qua email, tin nh\u1eafn Zalo ho\u1eb7c li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp t\u1ed5ng \u0111\u00e0i.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 4 \u2013 T\u00ccNH TR\u1ea0NG H\u00c0NG H\u00d3A<\/b><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ecdi s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 c\u1ea3 hi\u1ec3n th\u1ecb tr\u00ean trang web c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1eb7t mua trong ph\u1ea1m vi s\u1ed1 l\u01b0\u1ee3ng t\u1ed3n kho hi\u1ec7n c\u00f3. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u1ee7 nguy\u00ean v\u1eadt li\u1ec7u ho\u1eb7c ngu\u1ed3n l\u1ef1c \u0111\u1ec3 ho\u00e0n thi\u1ec7n s\u1ea3n ph\u1ea9m nh\u01b0 \u0111\u00e3 y\u00eau c\u1ea7u, ch\u00fang t\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1c ph\u01b0\u01a1ng \u00e1n thay th\u1ebf. Ch\u1ec9 sau khi \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn t\u1eeb kh\u00e1ch h\u00e0ng, \u0111\u01a1n h\u00e0ng m\u1edbi \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c ch\u00ednh th\u1ee9c.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 5 \u2013 GI\u00c1<\/b><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ecdi m\u1ee9c gi\u00e1 \u0111\u01b0\u1ee3c ni\u00eam y\u1ebft \u0111\u1ec1u t\u00ednh b\u1eb1ng \u0111\u01a1n v\u1ecb ti\u1ec1n Vi\u1ec7t Nam \u0110\u1ed3ng (VND) v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m c\u00f3 m\u1eb7t tr\u00ean website c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u ch\u01b0a bao g\u1ed3m VAT. T\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m b\u00ean ch\u00fang t\u00f4i \u0111\u1ec1u \u00e1p d\u1ee5ng chung m\u1ed9t m\u1ee9c thu\u1ebf VAT l\u00e0 8% v\u00e0 n\u1ebfu c\u00f3 thay \u0111\u1ed5i ch\u00fang t\u00f4i s\u1ebd ti\u1ebfp t\u1ee5c c\u1eadp nh\u1eadt sau \u0111\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 s\u1ea3n ph\u1ea9m b\u1ea5t k\u1ef3 l\u00fac n\u00e0o d\u1ef1a tr\u00ean bi\u1ebfn \u0111\u1ed9ng gi\u00e1 nguy\u00ean v\u1eadt li\u1ec7u. M\u1ee9c gi\u00e1 ch\u00ednh th\u1ee9c s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 chuy\u1ec3n tr\u1ea1ng th\u00e1i sang &#8220;X\u00e1c nh\u1eadn&#8221; ho\u1eb7c &#8220;Confirm&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L\u01b0u \u00fd r\u1eb1ng gi\u00e1 s\u1ea3n ph\u1ea9m ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ch\u00ednh th\u1ee9c khi \u0111\u01a1n h\u00e0ng v\u1eabn c\u00f2n \u1edf tr\u1ea1ng th\u00e1i &#8220;Ch\u1edd x\u00e1c nh\u1eadn&#8221; (Pending).<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 6 \u2013 TH\u1edcI H\u1ea0N GIAO H\u00c0NG V\u00c0 V\u1eacN CHUY\u1ec2N<\/b><\/p>\n<p><b>6.1 \u0110i\u1ec1u Ki\u1ec7n Chung<\/b><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e0ng h\u00f3a s\u1ebd \u0111\u01b0\u1ee3c giao t\u1eadn n\u01a1i b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c truy\u1ec1n th\u1ed1ng nh\u1ea5t l\u00e0 giao h\u00e0ng tr\u1ef1c ti\u1ebfp t\u1eeb chi nh\u00e1nh hoa g\u1ea7n nh\u1ea5t \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 cung c\u1ea5p khi ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng. \u0110\u1ec3 qu\u00e1 tr\u00ecnh giao nh\u1eadn di\u1ec5n ra m\u1ed9t c\u00e1ch thu\u1eadn l\u1ee3i v\u00e0 nhanh ch\u00f3ng, kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft, bao g\u1ed3m: t\u00ean ng\u01b0\u1eddi nh\u1eadn, \u0111\u1ecba ch\u1ec9 chi ti\u1ebft (s\u1ed1 nh\u00e0, t\u00ean \u0111\u01b0\u1eddng, ph\u01b0\u1eddng, x\u00e3, qu\u1eadn, huy\u1ec7n, t\u1ec9nh) c\u00f9ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean h\u1ec7. Vi\u1ec7c thi\u1ebfu s\u00f3t ho\u1eb7c sai s\u00f3t trong th\u00f4ng tin s\u1ebd \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn vi\u1ec7c giao h\u00e0ng \u0111\u00fang h\u1ea1n. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 s\u1ef1 c\u1ed1 do l\u1ed7i th\u00f4ng tin t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c giao h\u00e0ng sai \u0111\u1ecba ch\u1ec9 ho\u1eb7c tr\u1ec5 h\u1ea1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu v\u00e0o th\u1eddi \u0111i\u1ec3m giao h\u00e0ng kh\u00f4ng c\u00f3 ng\u01b0\u1eddi nh\u1eadn ho\u1eb7c ng\u01b0\u1eddi nh\u1eadn t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng, ch\u00fang t\u00f4i s\u1ebd ti\u1ebfn h\u00e0nh x\u1eed l\u00fd theo c\u00e1c b\u01b0\u1edbc sau:<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>L\u1ea7n \u0111\u1ea7u:<\/strong> Nh\u00e2n vi\u00ean giao h\u00e0ng s\u1ebd li\u00ean h\u1ec7 l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 s\u1eafp x\u1ebfp th\u1eddi gian giao h\u00e0ng l\u1ea1i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>L\u1ea7n ti\u1ebfp theo:<\/strong> N\u1ebfu kh\u00f4ng th\u1ec3 giao h\u00e0ng sau l\u1ea7n th\u1ee9 hai, ch\u00fang t\u00f4i s\u1ebd l\u01b0u tr\u1eef h\u00e0ng h\u00f3a v\u00e0 th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 ti\u1ebfn h\u00e0nh gi\u1ea3i quy\u1ebft. Tuy nhi\u00ean, chi ph\u00ed v\u1eadn chuy\u1ec3n ph\u00e1t sinh do vi\u1ec7c giao h\u00e0ng kh\u00f4ng th\u00e0nh c\u00f4ng s\u1ebd \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i lu\u00f4n cam k\u1ebft cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3, song c\u0169ng mong kh\u00e1ch h\u00e0ng ph\u1ed1i h\u1ee3p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh giao nh\u1eadn \u0111\u01b0\u1ee3c di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 thu\u1eadn ti\u1ec7n nh\u1ea5t.<\/span><\/p>\n<p><b>6.2 Th\u1eddi Gian Giao H\u00e0ng<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Sau khi nh\u1eadn \u0111\u01b0\u1ee3c thanh to\u00e1n tr\u01b0\u1edbc t\u1eeb kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i cam k\u1ebft s\u1ebd th\u1ef1c hi\u1ec7n giao h\u00e0ng \u0111\u00fang theo th\u1eddi gian m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 y\u00eau c\u1ea7u. Tuy nhi\u00ean, trong tr\u01b0\u1eddng h\u1ee3p th\u1eddi gian giao kh\u00f4ng ph\u00f9 h\u1ee3p ho\u1eb7c c\u00f3 s\u1ef1 thay \u0111\u1ed5i c\u1ea7n thi\u1ebft, ch\u00fang t\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u00e0 th\u1ea3o lu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u1ed1ng nh\u1ea5t l\u1ea1i. \u0110\u01a1n h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh khi c\u1ea3 hai b\u00ean \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1ec1 th\u1eddi gian giao nh\u1eadn, \u0111\u1ea3m b\u1ea3o s\u1ef1 thu\u1eadn ti\u1ec7n v\u00e0 h\u00e0i l\u00f2ng cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u1eddi gian giao h\u00e0ng t\u1eeb 30 \u0111\u1ebfn 60 ph\u00fat khi hoa \u0111\u00e3 l\u00e0m xong t\u00f9y v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 b\u1ea5t kh\u1ea3 kh\u00e1ng nh\u01b0 t\u00ecnh tr\u1ea1ng giao th\u00f4ng, \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft ho\u1eb7c v\u1ecb tr\u00ed\u00a0 \u0111\u1ecba l\u00fd n\u01a1i giao qu\u00e1 xa. Trong tr\u01b0\u1eddng h\u1ee3p th\u1eddi gian giao b\u1ecb tr\u1ec5 tr\u00ean 60 ph\u00fat, ch\u00fang t\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng qua h\u1ec7 th\u1ed1ng website ho\u1eb7c g\u1ecdi \u0111i\u1ec7n tr\u1ef1c ti\u1ebfp \u0111\u1ec3 c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p b\u1ea5t th\u01b0\u1eddng nh\u01b0 m\u01b0a to k\u00e9o d\u00e0i, thi\u00ean tai (b\u00e3o, l\u0169 l\u1ee5t), chi\u1ebfn tranh, d\u1ecbch b\u1ec7nh, ho\u1eb7c c\u00e1c y\u1ebfu t\u1ed1 ng\u0103n tr\u1edf kh\u00e1ch quan kh\u00e1c, ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o s\u1edbm nh\u1ea5t \u0111\u1ebfn kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ef1 thay \u0111\u1ed5i trong k\u1ebf ho\u1ea1ch giao h\u00e0ng. Kh\u00e1ch h\u00e0ng s\u1ebd c\u00f3 quy\u1ec1n l\u1ef1a ch\u1ecdn c\u00e1c ph\u01b0\u01a1ng \u00e1n sau:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> H\u1ee7y \u0111\u01a1n h\u00e0ng sau khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1eeb ch\u00fang t\u00f4i trong v\u00f2ng 60 ph\u00fat v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i 100% chi ph\u00ed \u0111\u00e3 \u0111\u1eb7t c\u1ecdc. Tuy nhi\u00ean, n\u1ebfu m\u01b0a l\u1edbn ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft x\u1ea5u x\u1ea3y ra ngay t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m giao ho\u1eb7c nh\u1eadn h\u00e0ng, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea7n ph\u1ea3i l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n b ngay khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Y\u00eau c\u1ea7u cho ch\u00fang t\u00f4i d\u1eddi l\u1ea1i th\u1eddi gian giao h\u00e0ng sau khi c\u00e1c t\u00ecnh hu\u1ed1ng b\u1ea5t kh\u1ea3 kh\u00e1ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u00e0 \u0111i\u1ec1u ki\u1ec7n tr\u1edf l\u1ea1i b\u00ecnh th\u01b0\u1eddng.<\/span><\/li>\n<li>Kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu m\u1ea5t 35% s\u1ed1 ti\u1ec1n tr\u00ean t\u1ed5ng gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m (n\u1ebfu ch\u00fang t\u00f4i kh\u00f4ng b\u00e1n \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u0111\u00f3 cho kh\u00e1ch m\u1edbi) v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n 100% (n\u1ebfu s\u1ea3n ph\u1ea9m b\u00e1n \u0111\u01b0\u1ee3c cho kh\u00e1ch m\u1edbi).<\/li>\n<\/ol>\n<p><b>6.3 C\u00e1c V\u1ea5n \u0110\u1ec1 Khi Giao H\u00e0ng<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c giao h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c \u0111\u1ed1i t\u00e1c v\u1eadn chuy\u1ec3n m\u00e0 ch\u00fang t\u00f4i l\u1ef1a ch\u1ecdn, \u0111\u1ea3m b\u1ea3o uy t\u00edn v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. Tuy nhi\u00ean, trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, h\u00e0ng h\u00f3a c\u00f3 th\u1ec3 g\u1eb7p ph\u1ea3i r\u1ee7i ro ngo\u00e0i \u00fd mu\u1ed1n nh\u01b0 h\u01b0 h\u1ecfng, g\u00e3y v\u1ee1.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ec v\u1eady, ch\u00fang t\u00f4i khuy\u1ebfn ngh\u1ecb kh\u00e1ch h\u00e0ng ki\u1ec3m tra k\u1ef9 l\u01b0\u1ee1ng t\u00ecnh tr\u1ea1ng g\u00f3i h\u00e0ng v\u00e0 s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng ngay khi nh\u1eadn. M\u1ecdi khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn vi\u1ec7c giao h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i trong v\u00f2ng 1 gi\u1edd \u0111\u1ed3ng h\u1ed3 k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 c\u1ee7a c\u00f4ng ty \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng.<\/span><\/p>\n<p><b>6.4 Theo D\u00f5i \u0110\u01a1n H\u00e0ng<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng giao h\u00e0ng c\u1ee7a m\u00ecnh th\u00f4ng qua h\u1ec7 th\u1ed1ng theo d\u00f5i \u0111\u01a1n h\u00e0ng tr\u00ean website ho\u1eb7c g\u1ecdi \u0111i\u1ec7n tr\u1ef1c ti\u1ebfp \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i h\u1ed7 tr\u1ee3 c\u1ee7a ch\u00fang t\u00f4i. Nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty s\u1ebd lu\u00f4n s\u1eb5n s\u00e0ng cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng v\u00e0 gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o ph\u00e1t sinh.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 7 \u2013 THANH TO\u00c1N<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn nhi\u1ec1u h\u00ecnh th\u1ee9c thanh to\u00e1n linh ho\u1ea1t, bao g\u1ed3m thanh to\u00e1n chuy\u1ec3n kho\u1ea3n qua th\u1ebb t\u00edn d\u1ee5ng (VISA, MASTERCARD), qua PAYPAL, ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00e1c. Vui l\u00f2ng tham kh\u1ea3o th\u00eam c\u00e1c th\u00f4ng tin chi ti\u1ebft v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n t\u1ea1i ph\u1ea7n H\u01b0\u1edbng d\u1eabn thanh to\u00e1n tr\u00ean website c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh thanh to\u00e1n di\u1ec5n ra thu\u1eadn l\u1ee3i v\u00e0 nhanh ch\u00f3ng.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 8 \u2013 CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i cam k\u1ebft cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m tr\u00ean trang web c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 trong qu\u00e1 tr\u00ecnh trao \u0111\u1ed5i tr\u00ean k\u00eanh chat, bao g\u1ed3m h\u00ecnh \u1ea3nh, m\u00e0u s\u1eafc, ki\u1ec3u d\u00e1ng, k\u00edch c\u1ee1, s\u1ed1 l\u01b0\u1ee3ng v\u00e0 ch\u1ea5t li\u1ec7u. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng, kh\u00e1ch h\u00e0ng n\u00ean ki\u1ec3m tra k\u1ef9 c\u00e1c chi ti\u1ebft n\u00e0y tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i ch\u1ec9 ch\u1ea5p nh\u1eadn tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m trong 2 tr\u01b0\u1eddng h\u1ee3p:<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Tr\u01b0\u1eddng h\u1ee3p 1:<\/strong> L\u00e0 s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang<\/span> <span style=\"font-weight: 400;\">90%<\/span><span style=\"font-weight: 400;\"> v\u1edbi m\u00f4 t\u1ea3 tr\u00ean website ho\u1eb7c kh\u00f4ng \u0111\u00fang v\u1edbi y\u00eau c\u1ea7u trong \u0111\u01a1n \u0111\u1eb7t h\u00e0ng qua k\u00eanh chat v\u1edbi kh\u00e1ch. Khi \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 100% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng, bao g\u1ed3m c\u1ea3 gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 ph\u00ed giao h\u00e0ng. Th\u1eddi gian ho\u00e0n tr\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong v\u00f2ng 5 ng\u00e0y k\u1ec3 t\u1eeb khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ho\u00e0n ti\u1ec1n t\u1eeb ch\u00fang t\u00f4i. Qu\u00e1 tr\u00ecnh ho\u00e0n tr\u1ea3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, PayPal, ho\u1eb7c ho\u00e0n ti\u1ec1n m\u1eb7t t\u00f9y theo ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Tr\u01b0\u1eddng h\u1ee3p 2:<\/strong> S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang t\u1eeb 80-90% so v\u1edbi h\u00ecnh \u1ea3nh tr\u00ean website. Do y\u1ebfu t\u1ed1 th\u1eddi ti\u1ebft v\u00e0 m\u00f9a hoa thay \u0111\u1ed5i, m\u1ed9t s\u1ed1 kh\u00e1c bi\u1ec7t nh\u1ecf c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n gi\u1eefa s\u1ea3n ph\u1ea9m th\u1ef1c t\u1ebf v\u00e0 h\u00ecnh \u1ea3nh minh h\u1ecda tr\u00ean website. Ch\u00fang t\u00f4i cam k\u1ebft cung c\u1ea5p s\u1ea3n ph\u1ea9m thay th\u1ebf c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c t\u1ed1t h\u01a1n so v\u1edbi m\u00f4 t\u1ea3 ban \u0111\u1ea7u. N\u1ebfu qu\u00fd kh\u00e1ch nh\u1eadn th\u1ea5y s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00e1p \u1ee9ng mong \u0111\u1ee3i do c\u00e1c kh\u00e1c bi\u1ec7t tr\u00ean, ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p kh\u00e1c, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c l\u1ed7i kh\u00f4ng ph\u1ea3i do ch\u00fang t\u00f4i g\u00e2y ra. C\u00e1c s\u1ea3n ph\u1ea9m b\u1ecb tr\u1ea3 l\u1ea1i kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n, b\u1ecb h\u01b0 h\u1ecfng, b\u1ea9n, r\u00e1ch, m\u1ea5t tem, ho\u1eb7c b\u1ecb thay \u0111\u1ed5i do l\u1ed7i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u1ec9 nh\u1eefng s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n v\u00e0 \u0111\u00fang ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi \u0111\u01b0\u1ee3c ph\u00e9p ho\u00e0n tr\u1ea3.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 9 \u2013 CH\u0102M S\u00d3C KH\u00c1CH H\u00c0NG<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i lu\u00f4n \u0111\u1eb7t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u. N\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi, th\u1eafc m\u1eafc hay y\u00eau c\u1ea7u n\u00e0o v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i, \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p v\u00e0 nhi\u1ec7t t\u00ecnh c\u1ee7a ch\u00fang t\u00f4i s\u1ebd lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i \u0111\u00e1p m\u1ecdi v\u1ea5n \u0111\u1ec1. B\u1ea1n ch\u1ec9 c\u1ea7n li\u00ean h\u1ec7 qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 tr\u1ef1c tuy\u1ebfn, \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c email, v\u00e0 ch\u00fang t\u00f4i s\u1ebd \u0111\u1ea3m b\u1ea3o cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, gi\u1ea3i ph\u00e1p nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m mua s\u1eafm tuy\u1ec7t v\u1eddi cho b\u1ea1n.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 10 &#8211; H\u1ee6Y \u0110\u01a0N H\u00c0NG &#8211; THAY \u0110\u1ed4I \u0110\u01a0N H\u00c0NG<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Huy_don_hang\"><\/span><b> H\u1ee7y \u0111\u01a1n h\u00e0ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng t\u1ea1i H\u00e0 N\u1ed9i v\u00e0 TP. HCM, n\u1ebfu kh\u00e1ch h\u00e0ng mu\u1ed1n h\u1ee7y \u0111\u01a1n, vui l\u00f2ng th\u00f4ng b\u00e1o tr\u01b0\u1edbc \u00edt nh\u1ea5t 8 gi\u1edd so v\u1edbi th\u1eddi gian giao h\u00e0ng v\u00e0 trong gi\u1edd h\u00e0nh ch\u00ednh (t\u1eeb 7h00 s\u00e1ng \u0111\u1ebfn 22h00).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng t\u1ea1i c\u00e1c t\u1ec9nh th\u00e0nh kh\u00e1c, y\u00eau c\u1ea7u h\u1ee7y \u0111\u01a1n ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc \u00edt nh\u1ea5t 12 gi\u1edd so v\u1edbi th\u1eddi gian giao h\u00e0ng, v\u00e0 c\u0169ng trong khung gi\u1edd h\u00e0nh ch\u00ednh (t\u1eeb 7h00 s\u00e1ng \u0111\u1ebfn 22h00).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu kh\u00e1ch h\u00e0ng h\u1ee7y \u0111\u01a1n sau th\u1eddi gian quy \u0111\u1ecbnh, \u0111\u01a1n h\u00e0ng s\u1ebd v\u1eabn ph\u1ea3i thanh to\u00e1n to\u00e0n b\u1ed9 100% gi\u00e1 tr\u1ecb cho c\u00f4ng ty, bao g\u1ed3m c\u1ea3 ph\u00ed giao h\u00e0ng v\u00e0 c\u00e1c chi ph\u00ed ph\u00e1t sinh li\u00ean quan.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Thay_doi_don_hang\"><\/span><b> Thay \u0111\u1ed5i \u0111\u01a1n h\u00e0ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i s\u1ea3n ph\u1ea9m trong \u0111\u01a1n h\u00e0ng tr\u01b0\u1edbc khi s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ho\u1eb7c tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ph\u00e1t hoa d\u1ef1 ki\u1ebfn 4 gi\u1edd m\u00e0 kh\u00f4ng ph\u1ea3i tr\u1ea3 th\u00eam ph\u00ed thay \u0111\u1ed5i. Tuy nhi\u00ean, kh\u00f4ng ch\u1ea5p nh\u1eadn thay \u0111\u1ed5i s\u1ea3n ph\u1ea9m khi \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ho\u1eb7c g\u1ea7n \u0111\u1ebfn th\u1eddi gian giao.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu s\u1ea3n ph\u1ea9m m\u1edbi c\u00f3 gi\u00e1 tr\u1ecb th\u1ea5p h\u01a1n gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m ban \u0111\u1ea7u, ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ho\u00e0n tr\u1ea3 ti\u1ec1n ch\u00eanh l\u1ec7ch. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu s\u1ea3n ph\u1ea9m m\u1edbi c\u00f3 gi\u00e1 tr\u1ecb cao h\u01a1n, kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3i thanh to\u00e1n th\u00eam kho\u1ea3n ch\u00eanh l\u1ec7ch \u0111\u00f3, c\u1ed9ng v\u1edbi ph\u00ed thay \u0111\u1ed5i (n\u1ebfu c\u00f3). Vi\u1ec7c thay \u0111\u1ed5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \u0111\u01a1n h\u00e0ng s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t thanh to\u00e1n c\u00e1c kho\u1ea3n ph\u00ed li\u00ean quan.<\/span><\/p>\n<p><b>\u0110I\u1ec0U KHO\u1ea2N 11 &#8211; KHUY\u1ebeN M\u00c3I &#8211; GI\u1ea2M GI\u00c1 &#8211; Voucher MUA H\u00c0NG<\/b><\/p>\n<p><span style=\"font-weight: 400;\">T\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1 khi \u0111\u1eb7t hoa tr\u01b0\u1edbc, t\u00f9y theo c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 c\u1ee7a c\u00f4ng ty t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L\u01b0u \u00fd r\u1eb1ng: kh\u00e1ch h\u00e0ng ch\u1ec9 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u1ed9t h\u00ecnh th\u1ee9c khuy\u1ebfn m\u00e3i ho\u1eb7c voucher cho m\u1ed7i \u0111\u01a1n h\u00e0ng. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 nhi\u1ec1u \u01b0u \u0111\u00e3i, ch\u00fang t\u00f4i s\u1ebd \u00e1p d\u1ee5ng m\u1ee9c gi\u1ea3m gi\u00e1 ho\u1eb7c \u01b0u \u0111\u00e3i cao nh\u1ea5t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c quy\u1ec1n l\u1ee3i t\u1ed1t nh\u1ea5t. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn v\u00e0 th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft Nh\u1eefng B\u1ed5 Sung M\u1edbi So V\u1edbi Phi\u00ean B\u1ea3n 5.0.20221001 B\u1ed5 sung c\u00e1c ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u00e3i v\u00e0 chi\u1ebft kh\u1ea5u \u0111\u1eb7c bi\u1ec7t d\u00e0nh ri\u00eang cho th\u00e0nh vi\u00ean. B\u1ed5 sung quy \u0111\u1ecbnh x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ch\u00ednh th\u1ee9c v\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u1ee7a giao d\u1ecbch. C\u00e1c&#8230;<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9542","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hoaviet247.com\/cac-dieu-khoan-va-quy-dinh-can-biet\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft\" \/>\n<meta property=\"og:description\" content=\"C\u00e1c \u0110i\u1ec1u Kho\u1ea3n V\u00e0 Quy \u0110\u1ecbnh C\u1ea7n Bi\u1ebft Nh\u1eefng B\u1ed5 Sung M\u1edbi So V\u1edbi Phi\u00ean B\u1ea3n 5.0.20221001 B\u1ed5 sung c\u00e1c ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u00e3i v\u00e0 chi\u1ebft kh\u1ea5u \u0111\u1eb7c bi\u1ec7t d\u00e0nh ri\u00eang cho th\u00e0nh vi\u00ean. B\u1ed5 sung quy \u0111\u1ecbnh x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ch\u00ednh th\u1ee9c v\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u1ee7a giao d\u1ecbch. 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B\u1ed5 sung quy \u0111\u1ecbnh x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng ch\u00ednh th\u1ee9c v\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u1ee7a giao d\u1ecbch. 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